Shipping policy

At Trove by Madchief LLC, we are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify customers via email if there is a significant delay in shipping.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 3–7 business days
International Orders: 7–21 business days depending on destination and customs processing.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information will typically update within 24–48 hours.

Shipping Carriers

We primarily ship orders using trusted carriers such as AMAZON, United States Postal Service, UPS, and FedEx to ensure reliable delivery.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. Trove by Madchief LLC is not responsible for packages delivered to incorrect addresses provided by the customer.